Returns & Exchanges
At JiuJitsu, we want to ensure you have the right gear for your training; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your gear is in original condition, unwashed, and with all tags attached to qualify for a full refund or exchange.
- 2.Start Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Securely pack your items and attach the prepaid shipping label provided via our portal to the outside of your package.
- 4.Receive Refund
Once our warehouse inspects the returned equipment, your refund will be processed to your original payment method within 5-7 business days.